Vouchers - questions and answers
Buy vouchers
Vouchers can be purchased like normal items. For example, if you select the number of items "3", the voucher amount is 30 euros. As soon as you have purchased a voucher and it has been activated after successful payment, the amount will appear under your shopping cart. You can now use the “Send voucher” link to send the desired amount by email. Please create an account so that it can be credited to the account
How to send vouchers
To send a voucher, please click on the “Send voucher” link in your shopping basket. In order to send a voucher, we need the following information from you: First and last name of the recipient. A valid email address for the recipient. The desired amount (you can also send partial amounts of your credit). A short message to the receiver. Please check your details again before sending. You have the opportunity to correct your information at any time before sending.
Shopping with vouchers.
Once you have credit, you can use it to pay for your order. During the ordering process you have the opportunity to redeem your credit. If the credit is less than the value of the goods, you must choose your preferred method of payment for the difference. If your credit exceeds the value of the goods, the remaining credit will of course be available for your next order.
Book vouchers.
If you have received a voucher by email, you can book the amount as follows:.
1. Click on the link provided in the email. If you do not yet have a personal customer account, you have the option of opening an account.
2. After you have placed a product in your shopping cart, you can enter your voucher code there.
If problems arise:
If, contrary to expectations, there are problems with a voucher, please contact me by email: kontakt@lpl-shop.de. Please describe the problem as precisely as possible. Important information includes: your customer number, the voucher code, error messages from the system and the browser you are using.
